Who to Contact
The following is a quick reference list, with contact names, e-mail links and telephone numbers.
In an Emergency
To request emergency response commodity handling/containment assistance:
| Assistance in Canada |
CANUTEC (24 hrs) |
613-996-6666 |
| Assistance in United States |
CHEMTREC® |
800-424-9300 |
|
To report a derailment with spills/leaks or to request technical information
|
PROCOR |
888-977-6267
(24 hours) |
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| Responsible Care® |
|
905-827-4111 (236) |
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| Sales and Customer Support |
|
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| New Customers |
|
888-977-6267 |
| Existing Customers - Eastern Canada |
|
905-847-0072 |
| Existing Customers - Western Canada |
|
403-264-1773 |
| Freight Car Leasing & Sales |
|
613-525-3920 |
| Business Development |
|
905-827-4111 (408) |
| Outage Table Technical Info. |
|
905-827-4111 (355) |
| Procor Link-Net® Help Desk |
|
905-827-4111 (422) |
| E-Business Enquiries |
|
905-827-4111 (208) |
| Fleet Management |
|
905-827-4111 (400) |
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| Rail Services |
|
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| Network Logistics |
|
905-827-4111 (209) |
| Main Service Centres |
|
905-827-4111 (486) |
| Sales Manager - Eastern Canada |
|
905-827-4111 (223) |
| Sales Manager - Western Canada |
|
403-262-0408 |
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| Outage Table Access |
Click here |
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