How do I provide return disposition, after submitting a shop car request? How do I cancel a shop request? How do I identify Gasket Requirements? What if I can't find last contents on the commodity database? When should I attach an MSDS? After I submit a request, when and what communications will there be? Can I submit a shop request without logging into Link-Net? How do I provide additional information or changes, after submitting a shop car request? Reply to the shop car confirmation e-mail, or e-mail procorscheduling@procor.com, with the details. Our Network Scheduling Group will use the information to update the car shopping records. How do I provide return disposition, after submitting a shop car request? Reply to the shop car confirmation e-mail, or e-mail procorscheduling@procor.com, with the details. Our Network Scheduling Group will use the information to update the car shopping records. How do I cancel a shop request? Reply to the shop car confirmation e-mail, or e-mail procorscheduling@procor.com, with cancellation details. How do I identify Gasket Requirements? Your gasket selection may be communicated one of three different ways. Ideally your requirements are already documented in our Customer Requirements database and we can use the information on file. If not, you can enter your requirements during the Shop Car Request submission or subsequently e-mail them to us. Your Shop Car Request will proceed after a review of your requirements by Procor. New requirements will be added to our Procor Link-Net® Customer Requirements database, which is always accessible from the Control Centre under Tools. The Gasket Guide link provides a short list of gaskets and links to gasket suppliers that could assist you in making a gasket decision. What if I can't find last contents on the commodity database? The product may not be on our commodity database or spelled differently than how you are searching. Press the [Enter New Product] button and, upon shop request submission, our Responsible Care department will review your entry. When should I attach an MSDS? Attach an MSDS for a new product or if your MSDS has expired or been revised. After I submit a request, when and what communications will there be? Within one business day Link-Net will email a confirmation or a support person will contact you. The emailed confirmation will identify the shop to forward the car to and may contain some comments about the shop acceptance. A support person may call to discuss new product submissions, new gasket requirements and/or changes to the request. Can I submit a shop request without logging into Link-Net? Yes. See Procor Shop Car Request Short Cuts |