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How do I provide return disposition, after submitting a shop car request?
How do I cancel a shop request?
How do I identify Gasket Requirements?
What if I can't find last contents on the commodity database?
When should I attach an MSDS?
After I submit a request, when and what communications will there be?
Can I submit a shop request without logging into Link-Net?
How do I provide additional information or changes, after submitting a shop car request?
Reply to the shop car confirmation e-mail, or e-mail your local Customer Service Representative with the details. They will use the information to update the car shopping records.
How do I provide return disposition, after submitting a shop car request?
Reply to the shop car confirmation e-mail, or e-mail your local Customer Service Representative with the details. They will use the information to update the car shopping records.
How do I cancel a shop request?
Reply to the shop car confirmation e-mail, or e-mail your local Customer Service Representative with cancellation details.
How do I identify Gasket Requirements?
Your gasket selection may be communicated one of three different ways. Ideally your requirements are already documented in your Ready To Load Specifications and we can use the information on file. If not, you can enter your requirements during the Shop Car Request submission or instruct us to 'Use UTLX standard' Ready To Load Specifications. Your Shop Car Request will proceed after a review of your requirements by UTC. New requirements will be added to your Ready To Load Specifications, which are always accessible from the Control Centre under Tools.
What if I can't find last contents on the commodity database?
The product may not be on our commodity database or spelled differently than how you are searching. Press the [Enter New Product] button and, upon shop request submission, our Safety department will review your entry.
When should I attach an MSDS?
Attach an MSDS for a new product or if your MSDS has expired or been revised.
After I submit a request, when and what communications will there be?
Within one business day Link-Net will email a confirmation or a support person will contact you. The emailed confirmation will identify the shop to forward the car to. A support person may call to discuss new product submissions, new gasket requirements and/or changes to the request.
Can I submit a shop request without logging into Link-Net?
Yes. See [UTLX Shop Car Request Short Cuts]